Sally’s Beauty Holdings, Inc. is an American international specialty retailer and distributor of professional beauty supplies. Its annual revenue is approximately $3.9 billion. The company’s products and marketing strategies have been praised by many critics and consumers alike. But what’s really driving the company’s success? How does it grow and change in response to changing consumer needs? And why do people continue to shop there? This article provides some answers.
Location
Sally’s Beauty is an international specialty retailer and distributor of professional beauty products. Sally Beauty Holdings, Inc. has more than 4,000 locations worldwide and a sister company, the Beauty Systems Group. The company also has a division called Sally Beauty UK and distributes beauty products through over 200 franchised units. Founded in 1949, Sally’s beauty has grown to become one of the world’s leading retail beauty companies.
Sally Beauty is a popular name in the beauty industry. TheCompany offers a variety of cosmetic and hair care products, from name brand products to budget-friendly options. The company was named after the founder’s daughter, Sally, and it is operated by the Sally Beauty Holdings organization. The company has enjoyed major success for the past five years, and has been ranked among the top beauty product retailers.
Products sold
Sally Beauty Holdings, Inc. is a leading professional hair color company. Its share price climbed nearly 30 percent in the past year. In the past, the company has spent over $160 million on repurchases and has more than 2,500 retail outlets. This acquisition will help the company balance its financial performance and expand its presence in the United States. The company’s stock price rose nearly 7% for the quarter.
While Sally’s beauty stores are mainly aimed at women, they also serve the needs of salon professionals. Some stores carry over 8,000 different products. These include salon-quality lines and proprietary brands like Wella, Clairol, OPI, and Hot Shot Tools. Sally Beauty’s stores are a part of the larger Beauty Systems Group, which also has stores branded as CosmoProf and carries more than 10000 professionally-branded products, including Paul Mitchell and Joico.
Marketing
Sally Beauty Holdings recently restructured their marketing department to add three new vice presidents to their team. Frances Lukban, VP of Content & Media Strategy, Mindy Torrey, and Dorothy Jones have been brought on board to help lead the company’s transformation from brick-and-mortar retailing to an omnichannel distributor that delivers personalized education and solutions to customers. The new leadership team will help drive sales for Sally Beauty by strengthening the company’s digital presence and leveraging social media and digital marketing initiatives.
Sally Beauty has made a conscious effort to incorporate analytics into its customer experience. The beauty supply retailer launched marketing campaigns for 3 new product lines in the past year, including Beauty Holding LLC and Sally’s beauty store. The company has consistently been able to grow its online presence and increase its loyalty among consumers. The results of these changes are impressive and point to an ongoing evolution of Sally Beauty’s marketing efforts. Sally Beauty continues to use big data and analytics to tailor the customer journey.
Growth
In its latest quarterly earnings call, Sally Beauty Holdings Inc. slashed its sales growth expectations for the fiscal year ahead citing inflation, supply-chain hitches and tough comparisons to the prior year’s stimulus-boosted consumer spending trends. The company expects net store count to rise by 1% to 2%. However, it does plan to cut its headcount. In the interim, Sally is also investing in new technology and store experience improvements.
For the first quarter of fiscal year 2021, Sally’s beauty growth was robust. Segment net sales rose 4.4% year over year and same store sales were up 1.9%. Net store count decreased by 127 stores from the prior year, but sales from e-commerce were $71 million, accounting for 7.1% of total net sales. The Sally Beauty Supply segment posted a 1.5% year-over-year increase in quarterly net sales, operating 3,549 stores as of September 30, 2021.
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